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K Online

K Online is a communication service provider. The company was established during 1994.to provide dial-up internet services to UK consumers. K Online was acquired by the British Sky Broadcasting group In 2005 and now is apart the Sky group. Broadband services are delivered by K Online over Easynet's network of unbundled local telephone exchanges, covering more than half of the homes and small businesses across the UK . They also offer Broadband delivered via the BT Wholesale network. K Online Ltd. is a registered company in England and Wales . The registration number is 2968652.

Registered office address:

K Online Ltd.,

44 - 46 Whitfield Street ,

London ,

W1T 2RJ.

Address for correspondence:

K Online Ltd,

The Maltings,

Charlton Road ,

Shepton Mallet,

Somerset ,

BA4 5QE.

Contact Information for existing customers:

Technical Support (Available 24 hours a day and on all days of the week) Website: www.ukonline.net Broadband support: Phone: 0800 053 2222 E.mail for online technical support: support@ukonline.net

Order Status
(Open Weekdays 8am-8pm, Weekends 10am-6pm) E.mail: order.status@ukonline.net

Billing & Customer Services: Email at customer.services@ukonline.net

Contact Information for OpenSurf, Mail or Pay as you Surf Customers.

OpenSurf & Mail customers to contact Tel: 0845 333 4545 for Technical Support.

Email: support@ukonline.net

Opening Hours: 24/7/365

For any queries regarding your payments, contact K Online on
Tel: 0845 333 4600
Email: customer.services@ukonline.net
Opening Hours: Weekdays 8am - 8pm, Sat - Sun 10am - 6pm

Pay as you surf customers to contact Tel: 0906 296 5555
Email: support@ukonline.net
Opening Hours: 24/7/365

For any queries regarding your payments, contact K Online on
Tel: 0845 333 4600
Email: customer.services@ukonline.net
Opening Hours: Weekdays 8am - 8pm, Sat - Sun 10am - 6pm

(0845 calls charged at local rate 0906 calls charged at 25p per minute Mobile call charges may vary)

Internet Services offered

1 Lite Broadband

Description

Lite Broadband is for those who are new to broadband and combines support and security. It provides a download speed of 2Mb and an upload speed of 256K. One Email address, with 200 MB of storage, is provided.

Technical support with free UK based phone facility through out the year.

Free McAfee Internet Security Suite for 12 months is provided

Option to buy a Netgear Wireless Router at reduced price is offered. (present price L49.99)

Price

Price varies from time to time. The current price can be ascertained at Chyba! Odkaz není platný. or through phone by calling 0800 053 2222 (Mon - Fri 8.00-20.00 & Sat 10.00-16.00)

Contract Period and Other Details

Minimum period of contract 12 - month contract from start date

Unlimited downloads however are subject Acceptable User Policy and Fair Usage Policy

2.Pro Broadband

Description Pro is a professional Broadband package for business and demanding home customers. It offers a download speed of 8Mb, an upload speed of 768K and up to 5 email addresses.

Technical support with free UK based phone facility through out the year.

Free McAfee Internet Security Suite for 12 months is provided

Option to buy a Netgear Wireless Router at reduced price is offered. (present price L49.99)

Price

Price varies from time to time. The current price can be ascertained at Chyba! Odkaz není platný. or through phone by calling 0800 053 2222 (Mon - Fri 8.00-20.00 & Sat 10.00-16.00)

Contract Period and Other Details

Minimum period of contract 12 - month contract from start date

Unlimited downloads however are subject Acceptable User Policy and Fair Usage Policy

  1. Premier Broadband

Description Premier is a Broadband service with a download speed of up to 16Mb and an upload of up to 1Mb. The key features are: Static IP address, Free .co.uk or .org.uk domain name, up to 20 email addresses and 100MB of web space. Technical support with free UK based phone facility through out the year.

Free McAfee Internet Security Suite for 12 months is provided

Option to buy a Netgear Wireless Router at reduced price is offered. (present price L49.99)

Price Price varies from time to time. The current price can be ascertained at Chyba! Odkaz není platný. or through phone by calling 0800 053 2222 (Mon - Fri 8.00-20.00 & Sat 10.00-16.00) Contract Period and Other Details Minimum period of contract 12 - month contract from start date. Unlimited downloads however are subject Acceptable User Policy and Fair Usage Policy

4.OpenSurf

Description Unmetered dial up access at 56k. Price Price varies from time to time. The current price can be ascertained at Chyba! Odkaz není platný. or through phone by calling 0800 053 2222 (Mon - Fri 8.00-20.00 & Sat 10.00-16.00) Contract Period and Other Details Minimum period of contract one month contract from start date. Unlimited downloads however are subject Acceptable User Policy and Fair Usage Policy

5.Mail

The company provides your own mailbox with Web mail Access and Spam Filter with no requirement to dial up through K Online for the plans having minimum 12 month contract.

  1. Pay as you Surf

Description

This plan is for very occasional Internet user. All calls to the Internet are charged at a local rate and appear on your phone bill.

There is no minimum period - all you need to do is dial up once every 60 days.

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